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McGuff Outsourcing Solutions is an FDA-registered 503B outsourcing facility that manufactures sterile compounded drug products under current Good Manufacturing Practice (cGMP) standards for use by licensed healthcare facilities.
McGuff Outsourcing Solutions supplies sterile drug products only to:
McGuff Outsourcing Solutions does not sell directly to consumers or patients.
No. 503B compounded products are not FDA-approved, but they are manufactured under Section 503B of the Federal Food, Drug, and Cosmetic Act and must comply with full cGMP requirements, including sterility, endotoxin, potency, and container-closure integrity inspection.
To establish an account, healthcare facilities provide:
McGuff Outsourcing Solutions onboarding specialists guide all customers through the credentialing process.
Orders may be placed through:
All orders undergo license and compliance verification.
Yes. McGuff Outsourcing Solutions can register multiple authorized purchasers. Updates can be made at any time through Customer Support.
Pricing is available to registered customers upon request and may vary by product, batch, and availability.
COAs are available:
COAs are provided for the specific batch shipped.
All sterile drug products undergo:
Only batches that meet all quality specifications are released by the Quality Unit.
Product-specific storage conditions are listed on:
Many products require refrigerated, controlled room temperature, or light-protective storage.
Contact McGuff Outsourcing Solutions Customer Support at 1-877-444-1133. A formal investigation will be initiated per cGMP requirements.
Yes. Products requiring special temperature conditions are shipped using validated cold-chain packaging and Good Distribution Practices (GDP) guidelines.
Yes. Tracking is provided for U.S. and international shipments. It is available on our website and through our U.S.-based Pharmaceutical Customer Support Specialists.
Contact McGuff Outsourcing Solutions within 48 hours of receipt so we can evaluate and resolve the issue promptly.
Yes. McGuff Outsourcing Solutions ships sterile 503B compounded drug products internationally where lawful.
Upon request, McGuff Outsourcing Solutions can provide:
The international customer (or their customs broker) serves as the Importer of Record and is responsible for all import compliance requirements.
Your total satisfaction is 100% guaranteed. McGuff Outsourcing Solutions proudly stands behind all products we manufacture and the service we provide. We are committed to ensuring that every customer receives courteous, professional, and responsive support with each order and interaction.
If a product or service experience does not meet your expectations, please contact us and we will make every reasonable effort to resolve the issue promptly. Our U.S.-based Pharmaceutical Customer Support Specialists handle all order and account inquiries, while our licensed Pharmacists are available for professional consultation on product use, development, and therapeutic questions.
All concerns must be arranged within 15 days of receipt. Please call 1-877-444-1133, and our U.S.-based customer service team will assist you.
Due to the nature of sterile compounded products, returns are accepted only when:
All returns require prior written authorization.
In the event of a recall, McGuff Outsourcing Solutions:
Contact McGuff Outsourcing Solutions at 1-877-444-1133 or report through the FDA MedWatch program at www.fda.gov/medwatch.
A 503B outsourcing facility:
503B: cGMP manufacturing, batch testing, interstate distribution
503A: Made by traditional pharmacies, patient-specific prescriptions required
McGuff Outsourcing Solutions does not currently ship controlled substances internationally and will only do so domestically if future DEA registration is obtained.
For U.S. customers:
For international customers:
Due to the Coronavirus (COVID-19) outbreak worldwide, the global demand for some Personal Protective Equipment (PPE) is exceeding current supply availability.
In addition, the manufacturing of the PPE and many other wound care/infection prevention products have been impacted by the global response to the Coronavirus. While you may see product availability reduction in the near-term, please be assured that we at McGuff Medical are continuing to work diligently to ensure an uninterrupted supply of products and alternative products to you.
Additionally, in order to ensure healthcare providers have access to the PPEs they need, the McGuff Company is temporarily limiting PPEs to healthcare providers.
As always, please feel free to reach out to our McGuff Customer Service team with any questions that you may have.